Refund policy
Return Policy
We offer a 7-day return window from the date of delivery.
Eligibility for Returns
To be eligible for a return:
● The product must be unused and unworn
● All original tags must be intact
● The item must be returned in its original packaging
Return Conditions
● Returns are accepted only in cases of defects, damage, or incorrect products delivered
● Returns will not be accepted for used or worn items
Return Shipping
● Return shipping costs will be borne by Mynah
Refund Policy
Refund Mode
● Prepaid Orders: Refunded to the original payment method
● Cash on Delivery (COD): Refunded via bank transfer
Refund Process
● Refunds are initiated only after the product is received and inspected at our end
Refund Timeline
● Once approved, refunds are processed within 5–7 working days
Shipping Charges
● Shipping charges (if any) are refundable
Exchange Policy
Currently, we do not offer exchanges.
Customers can initiate a return (if eligible), and place a new order separately.
Damaged / Missing / Incorrect Orders
If you receive:
● A damaged product
● A missing item
● An incorrect product
Please contact us within 48 hours of delivery with relevant details so we can assist you promptly.
Important Notes
● All returns are subject to quality inspection before approval
● Mynah reserves the right to decline returns that do not meet the above conditions
● In case of disputes, the final decision rests with Mynah
Contact Us
For any queries, feel free to reach out:
📞 +91 9741313738
📧 support@mynahsilver.com
📍 3rd Floor, #17, Lalbagh Main Road, Bangalore, Karnataka, 560027
